Privacy Policies

This document is an electronic record in terms of Digital Personal Data Protection Act, 2023 and rules made thereunder as applicable. No physical or digital signatures are required being an electronic record.

Purple Petal Invest Private Limited (“PPIPL”) is a limited liability company registered under the laws of India having corporate identification number U72900MH2021PTC364347 and which owns and operates the technology platform “TapCapital” (the “PPIPL”, “We”, “Us”). TapCapital facilitates selling and buying financial products on its Website (tapcapital.in) (the “Website”) and/or android application. TapCapital is committed to upholding the privacy and security of any data that is voluntarily provided by you (the “Client” or “You”) and which identifies You as such an individual (the “Personal Data”) while accessing and/or registering and using TapCapital Website (the “Website”) and/or TapCapital application (the “App”) on a compatible device. This privacy policy (the “Privacy Policy”) provides the manner in which PPIPL collects, uses, stores, processes, discloses, transfers, protects, and uses Personal Data.

PPIPL owns and operates the Platform (as hereinafter defined) and is a marketplace engaged in the business of providing technology solutions for fixed income financial products and investment opportunities (the “Business”). PPIPL owns and operates TapCapital to incorporate Clients who will sign up on the Platform and for whom Company will raise funds through their platform TapCapital or through other mediums.

By accessing or using the Platform, Client signifies that Client has read, understood and agreed to be bound by this Privacy Policy. Client hereby consents to PPIPL’s collection, use, storing, processing, disclosing, transferring, and protecting of Client’s Personal Data as described in this Privacy Policy. If Clients are using PPIPL’s services on behalf of another entity, then, Client hereby represents that Client is authorised by such entity to accept the terms of this Privacy Policy and further consent on behalf of such entity to PPIPL’s collection, use, storing, processing, disclosing, transferring, and protecting of such entity’s information as described in this Privacy Policy.

We reserve the right to update or modify this Privacy Policy at any time without prior notice and such changes shall be effective immediately upon posting the updated or modified Privacy Policy on the Platform. An intimation regarding the updates or modification of the Privacy Policy shall be uploaded on Announcements>Legal, which will be available on our Website. Client’s access and use of the Platform following any such change constitutes Client’s agreement to follow and be bound by this Privacy Policy, as updated or modified. For this reason, we encourage Client has to review this Privacy Policy each time Client accesses and uses the Platform. Client’s use of the Platform and any disputes arising therefrom, is subject to this Privacy Policy.

Unless otherwise defined herein, the capitalised terms in this Privacy Policy shall have the meaning ascribed to the term in our Terms and Conditions.

Consent.

• Client acknowledges that this Privacy Policy is part of the Terms & Conditions of the Platform by accessing and/or using the Platform or by otherwise providing Us with their Personal Data or by making use of the services provided by the Platform, Client unconditionally signifies their (a) consent to the Privacy Policy, and (b) consent to collect, use, store, process, disclose, transfer, and protect Client’s Personal Data in accordance with the provisions of this Privacy Policy and applicable laws.

• Client acknowledges that Client is over 18 years of age and is providing their Personal Data out of their free will. In case Client is under the 18 years of age, it is clarified that PPIPL does not engage with minors and disclaims any Personal Data collected, or stored, used, or processed, disclosed, or transferred of the minor on account of misrepresentation made in regard to the age of such person. In case the Client is a Partnership or Company it has complied all legal requirements for its formation and function and it has no encumbrances for its continued existence.

• If Client does not provide us with their Personal Data, this will result in PPIPL withdrawing the services and/or terminate the existing relationship with the Client.

• Client has an option to withdraw his/her consent at any point, provided such withdrawal of the consent is intimated to us in writing at business@tapcapital.in. If Client chooses to withdraw, this may result in PPIPL withdrawing its services and/or terminate its existing relationship with the Client.

• Personal Data Collected.

In order to provide services to Client, we require Clients to voluntarily provide us Personal Data which Clients do and hereby consent to PPIPL for collecting, using, storing, processing, disclosing, transferring, and protecting of such data.

• The Personal Data that we may collect from Client, or about Client, may include but are not limited to, the following:

• Name of the Client
• Name of the Company
• Address (including country and pin code)
• Aadhar Number
• PAN Number of Company and Director
• Financial and KYC information (such as passport, driving license, Voter’s Identity Card);
• Phone number
• Email address
• Internet protocol address, location, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system and other visitor details collected in Our log files
• Any other information that is willingly shared by Client.

Purpose of Personal Data Collected.

• The Personal Data collected from Client shall be used for:

• For verification of ID, and to comply with KYC and Anti Money Laundering Regulations.

• Aadhar Number is taken to verify OTP. Through Aadhar we receive the Aadhar Name, DOB as per Aadhar, Gender, Address, Masked mobile number, and registered Email ID in Aadhar.

• To verify information and check validity status for documents such as PAN, Aadhar Link, GSTIN, Bank Details which are shared during KYC and when it was last updated, the documents are shared with a third-party programme, all related to the specific purpose for which Client has consented to with Us. KYC details are also shared with third parties for payments in order to complete business transactions.

• Develop new products, services, features, and functionalities.

• To perform research and analysis for our understanding, information, analysis, services and technologies in order to provide all Clients improved quality of care; and ensuring that the content and advertising displayed are customized to the Client’s interests and preferences.

• Maintaining regular communications with the Client concerning transactions the Client initiates, such as requesting information or assistance, submitting a loan request, making payments, transferring funds, and giving updates on transactions etc.

• Collection of Personal Data.

• The methods by which We collect Client’s Personal Data include but are not limited to the following:

• Access the Platform or use any of the features of the Platform.

• When Client provides his/her Personal Data to Us or provides their personal information during any registration to:
  • verify the Client’s identity;

• to safeguard against illegal activities like fraud, cheating, and misappropriation.

• Information collected from the Client’s browser sends whenever on visiting the Platform, accessing the Website or logging in to the Client’s Account. We may use third party services to collect, monitor, process and analyse such Personal Data. This information is kept completely confidential and secure.
  Information taken during the course of a service provided by Us to the Client;

• Through PPIPL’s Representatives who are bound by confidentiality norms; and

• Though the use of Cookies.

• Sharing of Information.

Information shared by Client will not be shared for any purpose other than in connection with the Platform. We may disclose information to third party to comply with relevant rules and regulations. We will not rent, sell, or share any Personal Data pertaining to the Client to third parties unless:

• It is in connection with the services being rendered through the Platform;

• It is to help investigate, prevent, or take action regarding unlawful and illegal activities; suspected fraud, potential threat to the safety or security of any person, violations of PPIPL's terms and conditions; or as a defence against legal claims or to detect duplicate or multiple accounts to prevent abuse of our services;

• It is a case of special circumstances including compliance with court orders, requests/order, notices from legal authorities or law enforcement agencies compel us to make such disclosure; and

• It forms part of the information We share with advertisers on an aggregate basis. Additionally, we reserve the right to disclose Personal Data to third parties in a non-identifiable, anonymous or aggregated format to understand trends and patterns and manage and improve our business relations. The transactions above will be governed by the relevant agreements and will be protected by statutory Data Protection Laws of India. We take Client's consent to publish any feedback received from Client on our Platform.

5.1. The Clients' financial transactions take place on a secure Platform and are encrypted. This is the most advanced type of security available today. However, the Client is urged to exercise reasonable precaution and restraint when maintaining any sensitive information like payment details on the platform.

5.2. Client warrants that he has taken consent of a Potential Client/Client before sending them any referrals or marketing material related to TapCapital and such consent is in accordance with the Digital Personal Data Protection Act, 2023. Client also warrants that any breach in such a scenario shall be on its account and indemnifies TapCapital and its related parties against any losses.

5.3. The Company urges Client to maintain confidentiality and security while distributing Personal Data, PPIPL disclaims liability from any infringement caused by breach of security of any third party which are beyond the reasonable control of PPIPL including but not limited to, acts of government, unauthorized access to the computer data or storage device, errors due to technology, computer hacking, poor internet quality and telephone services of the Client.

• Information Security.

6.1. We have implemented reasonable security practices and standards in compliance with Industry Standards to store the information provided by the Client. We follow a comprehensive documented information security programme and information security policies that contain managerial, technical, operational, and physical security control measures including security measures like role-based access, password protection and encryption that are commensurate with the information assets being protected with the nature of business. Access to affiliates, third parties and employees is restricted to the purpose and need to know basis and within guidelines Protection Rules and Regulations and Privacy Policy.

6.2. We shall use generally accepted industry standards to protect the Client information submitted to Us, both during transmission and upon receipt. However, please be advised that, no method of transmission over the Internet, or method of electronic storage, is completely secure. Therefore, even though We strive to use commercially acceptable means to protect Client information, We cannot guarantee its absolute security and Client's use of the App is at Client's sole risk and discretion. The company disclaims all liability for any errors caused during such transmission. We also cannot warrant that such Client information may not be misused in the event our safeguards and protocols are breached by a malicious third-party. Further, we disclaim all liability for actions by Clients who they have shared their information with.

6.3. If a password is used to help protect Client accounts and account information, it is the responsibility of the Client to keep the password confidential. Clients have to ensure that Client always logs out, before sharing the device with a third party and it is advised that the Client utilize a service to protect access to the Client's device.

6.4. It is hereby clarified that the collection, usage, and sharing of Client information by Us shall be in accordance with the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and other applicable laws.

6.5. However, Client is advised to maintain reasonable security measures in protecting sensitive data. PPIPL will take all reasonable steps to maintain security. Company will not be liable for any breach of security beyond reasonable measures, or any unintended loss or disclosure of information caused in relation to Client’s Personal Information.

• Cookie Policy.

We use 'cookies' to store information, including visitors' preferences, and the pages on the Platform that the visitor accessed or visited. As part of Cookie, we will get access to Client's email id. The information obtained from cookies is used to optimize Clients' experience, analyse traffic on the Website and track Client trends, by customizing Our web page content based on visitors' browser type and/ or other information. This data is for internal use of the company and will not be transferred to a third party. Cookies can be permanent or temporary. Clients may choose to adjust their cookie settings on their device. If removed, Client may be prevented from using certain features of our Website. We do not control the use of cookies by third parties.

• Third Party Privacy Policies.

PPIPL does not disclose Personal Data to third parties in the normal course of operations. Our Privacy Policy does not apply to other advertisers, Websites, or applications. Client must use his/her own discretion while accessing third-party Websites, PPIPL bears no liability in this regard. The Client is hereby advised to consult the privacy policy of the respective third-party servicers for information on their policies and practices.

• Terms of Usage and Procedure for Removing Clients name from the Records.

9.1. PPIPL will store all records of communications including phone calls placed and received for orders, inquiries, feedback, or any other purposes. This data is regarded as confidential and will not be disclosed to other parties unless legally required. Such data and information will be the sole property of PPIPL.

9.2. When a Client is desirous of having his/her name and other details removed from our records, immediately upon receiving the Client's written request to that effect We shall, subject to the terms hereof, remove and/delete all such information. PPIPL will store personal information for a reasonable period from the last date of use of the service of the Platform or as long as required by law. However, such withdrawal shall not affect the legality of processing of the personal data based on consent before its withdrawal.

9.3. If the Client no longer wishes to receive notifications about our services, The Client may change his/her notification preferences by contacting us at business@tapcapital.in.

Procedure for Correcting Inaccuracies In Client Information.

The Client may correct or update any information online. The information will be updated within a reasonable period of time. The Client is responsible for maintaining the accuracy of information available on the Platform. If the Client provides incorrect, outdated, inaccurate or incomplete information or if PPIPL has reasonable grounds to suspect that information provided by Client is provides incorrect, outdated, inaccurate or incomplete, PPIPL has sole discretion to discontinue access or services. PPIPL may choose to not update, delete or correct Clients personal information under certain circumstances including but not limited to evaluative purposes or in case of documents necessary for litigation. In the event of loss of access details, the Client may retrieve the same or receive new access details by sending an e-mail to: business@tapcapital.in

Grievance Officer: In accordance with Digital Personal Data Protection Act, 2023 and rules made there under, we have appointed a Grievance Officer the name and contact details are provided below: